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Problem with Add-in Beta for Excel 2003

posted Fri, Oct 10 2008 11:31AM
by adcenteruser
Level 3: Contributor
 Joined: Sep 22 2008
Points: 1,865  |  Posts: 20

Hello,

 I seem to have a problem with the Add-in Beta for Excel 2003.

 When I launch excel 2003, I receive the message below.

 "Object reference not set to an instance of an object."  Any clues as to problem?

 Running WIN XP Pro, with admin/install rights.

 

Answered (Verified) Verified Answer

posted Wed, Nov 05 2008 07:39AM
by MDppc
Level 1: Member
 Joined: Nov 05 2008
Points: 50  |  Posts: 1

I would ignore the error if I were you.  I get the same error with my full installation of Excel. 

BTW. I have Admin privileges and use XP.

 It has never interfered with my usage of Excel.  Just ignore the error message and close/cancel (whatever the case might be) and you can use Excel with no worries at all.  Have written to Microsoft but no joy to date.

 

posted Tue, Mar 17 2009 03:08AM
by Richard Zhou
Level 3: Contributor
 Joined: Jan 12 2009
Points: 2,595  |  Posts: 36

Dear all,

The fix for this issue has been released. Download it now from http://advertising.microsoft.com/search-advertising/adcenter_addin. Thanks for your patience waiting for this fix :-)

Before install the new version please uninstall the previous version of the add-in from Add/Remove Programs.

 

Thanks,

Richard

Answered (Verified) This post has 2 verified answers | 30 Replies | 3 Followers

    posted Thu, Oct 16 2008 06:06PM
    by MSFT
    Level 2: Participant
     Joined: Oct 16 2008
    Points: 515  |  Posts: 6

    It looks like you have a broken installation.

    Do you seed any errors reported in Windows Event viewer?

    Have you tried uninstall and reinstall the add-in?

    Wayne Guan, adCenter Team
    posted Wed, Oct 29 2008 12:32PM
    by adcenteruser
    Level 3: Contributor
     Joined: Sep 22 2008
    Points: 1,865  |  Posts: 20

    No, I'll try your suggestion and report back.

     

    thanks

    posted Wed, Oct 29 2008 01:06PM
    by adcenteruser
    Level 3: Contributor
     Joined: Sep 22 2008
    Points: 1,865  |  Posts: 20

    Re-installed but no fix.

     From event viewer:

    Product: Microsoft adCenter Add-in for Excel (Beta) -- Installation completed successfully.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    posted Wed, Nov 05 2008 07:39AM
    by MDppc
    Level 1: Member
     Joined: Nov 05 2008
    Points: 50  |  Posts: 1

    I would ignore the error if I were you.  I get the same error with my full installation of Excel. 

    BTW. I have Admin privileges and use XP.

     It has never interfered with my usage of Excel.  Just ignore the error message and close/cancel (whatever the case might be) and you can use Excel with no worries at all.  Have written to Microsoft but no joy to date.

     

    posted Tue, Nov 11 2008 06:20PM
    by adcenteruser
    Level 3: Contributor
     Joined: Sep 22 2008
    Points: 1,865  |  Posts: 20

    Wayne,

     Any insight into the problem?  Is their another support channel for this beta?

    posted Thu, Nov 20 2008 08:43PM
    by Dylan Huang
    Level 3: Contributor
     Joined: Mar 19 2008
    Points: 1,815  |  Posts: 22

    can you post your email so that we can contact you for details?

     Thanks,
    Dylan

    posted Thu, Dec 04 2008 06:44PM
    by adcenteruser
    Level 3: Contributor
     Joined: Sep 22 2008
    Points: 1,865  |  Posts: 20

    sent you a private message with my contact email.

     

    posted Mon, Dec 29 2008 02:05PM
    by adcenteruser
    Level 3: Contributor
     Joined: Sep 22 2008
    Points: 1,865  |  Posts: 20

    any help?  Sent pm but no response to date.

    posted Sat, Jan 03 2009 05:52PM
    by Harvey1958
    Level 1: Member
     Joined: Jan 03 2009
    Points: 105  |  Posts: 1

    Did you ever get a response to this?  I am having the exact same issue.  I get the error message now when 2003 boots up and there is no sign of the of the add in.  It's like the installation never happened, even though it indicated it was successful.

     

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