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Copy/Paste Problem

posted Wed, Jan 13 2010 11:02AM
by bob
Level 2: Participant
Joined: Aug 08 2009
Points: 570  |  Posts: 7

How come I can't paste anything in Adcenter Desktop? I copy keywords/text ads and then right-click again to paste them, and Paste is always greyed out?

Not Answered This post has 0 verified answers | 4 Replies | 2 Followers

    posted Wed, Jan 13 2010 11:48AM
    Level 5: Champion
    Joined: Nov 20 2009
    Points: 14,165  |  Posts: 194

    Hello Bob, 

    Just so i can give you an accurate answer. Could you please give me the steps so i can replicate this.
    Where are you copying from? where are you trying to paste in the adCenter Desktop Tool?

     

    Thank you,
    MS adCenter Support

    posted Wed, Jan 13 2010 11:53AM
    by bob
    Level 2: Participant
    Joined: Aug 08 2009
    Points: 570  |  Posts: 7

    If I right-click a keyword/keywords in an ad group and click "Copy", then move to another ad group and try to "Paste" that keyword/keywords there, Paste is always greyed out. Same thing with text ads. Ctrl-V doesn't work either.

    posted Wed, Jan 13 2010 11:57AM
    by bob
    Level 2: Participant
    Joined: Aug 08 2009
    Points: 570  |  Posts: 7

    Nevermind, I figured it out. I'm used to right-clicking in space and clicking "Paste" but it's not letting me do that, so I was right-clicking a keyword and trying to click Paste but it was always greyed out. Also, the "Paste" on the top bar was greyed out until I refresh the ad group. (by clicking it again in the left tree view)

    posted Wed, Jan 13 2010 12:44PM
    Level 5: Champion
    Joined: Nov 20 2009
    Points: 14,165  |  Posts: 194

    Hello Bob,

    I am glad to hear that you have resolved your issue. If you have anymore questions please feel free post on the community forums and someone will try and help you resolve your issue.

     

    Thank you,
    MS adCenter Support

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