Install Error

Install Error

posted Wed, Jul 29 2009 08:29AM

by Ernie Hodge

Joined: Jul 29 2009

Points: 470 | Posts: 5

I am trying to install Ad Intelligence on my desktop.

I get almost allthe way through and get a message that the installation could not finish and to click on the 'details'button for more info.

It has listed a number of things and they reference some kind of security issue. The last thing says that the thing that failed was My Computer.

I have had problems with this computer not being able to get to 'some' web sites but my laptop and my wife's desktop go everywhere. (They are all on the same network.)

Ad Intelligence works on my laptop and I could continue to work on that BUT, my laptop display is going out and I want to move AI onto my desktop.

I just ound this forum and joined so I don't have all the details of the error messages but will go get them and come back and add them to this post.

Thanks for any help,

Ernie

This post has 0 verified answers | 11 Replies | 4 Followers

posted Wed, Jul 29 2009 08:36AM

by Ernie Hodge

Joined: Jul 29 2009

Points: 470 | Posts: 5

OK, here are the error detail:

Name: Microsoft Advertising Intelligence

From: http://advertising.microsoft.com/wwdocs/user/en-us/advertise/add-in/files/Microsoft Advertising Intelligence.vsto

Customized functionality in this application will not work because the certificate used to sign the deployment manifest for Microsoft Advertising Intelligence is not trusted. Contact your administrator for further assistance.

************** Exception Text **************

System.Security.SecurityException: Customized functionality in this application will not work because the certificate used to sign the deployment manifest for Microsoft Advertising Intelligence is not trusted. Contact your administrator for further assistance.

at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInTrustEvaluator.VerifyTrustPromptKeyInternal(ClickOnceTrustPromptKeyValue promptKeyValue, DeploymentSignatureInformation signatureInformation, String productName)

at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInTrustEvaluator.VerifyTrustUsingPromptKey(Uri manifest, DeploymentSignatureInformation signatureInformation, String productName)

at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.VerifySecurity(ActivationContext context, Uri manifest, AddInInstallationStatus installState)

at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.InstallAddIn()

The Zone of the assembly that failed was:

MyComputer

I hope someone can help me with this issue.

Thanks,

Ernie

posted Wed, Jul 29 2009 08:17PM

by Richard Zhou

Joined: Jan 12 2009

Points: 2,595 | Posts: 36

Hi Ernie,

We are looking into this and let you know what to do soon.

Thanks,

Richard

posted Sun, Aug 02 2009 06:59PM

by Richard Zhou

Joined: Jan 12 2009

Points: 2,595 | Posts: 36

Ernie,

Can you please try installing again and let me know if the error show up again? That will help us narrow down the investigation.

Thanks,

Richard

posted Wed, Aug 05 2009 02:59AM

by Ernie Hodge

Joined: Jul 29 2009

Points: 470 | Posts: 5

Richard,

I will give it a try this afternoon when I get home.

Thanks for your efforts,

Ernie

posted Wed, Aug 05 2009 01:03PM

by Ernie Hodge

Joined: Jul 29 2009

Points: 470 | Posts: 5

Richard,

I didn't double check but I believe this is the same error message I got the first time:

Name: Microsoft Advertising Intelligence

From: http://advertising.microsoft.com/wwdocs/user/en-us/advertise/add-in/files/Microsoft Advertising Intelligence.vsto

************** Exception Text **************

at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInTrustEvaluator.VerifyTrustUsingPromptKey(Uri manifest, DeploymentSignatureInformation signatureInformation, String productName)

at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.VerifySecurity(ActivationContext context, Uri manifest, AddInInstallationStatus installState)

at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.InstallAddIn()

The Zone of the assembly that failed was:

MyComputer

Ernie

posted Fri, Aug 07 2009 11:57AM

by Mainstream Technologies

Joined: Aug 07 2009

Points: 105 | Posts: 1

I am having the exact same error on an install.

If you find a solution I would like to know.

posted Fri, Aug 14 2009 07:26AM

by Ernie Hodge

Joined: Jul 29 2009

Points: 470 | Posts: 5

Is anyone still working on this installation problem?

Thanks

posted Tue, Aug 18 2009 11:02PM

by Richard Zhou

Joined: Jan 12 2009

Points: 2,595 | Posts: 36

Hi Ernie,

Sorry for the delayed reply.

We were unable to reproduce the problem on our side but we suspect this is an issue of the tool that we used to create the setup package. We have escalated this to the ClickOnce team who owns the publishing tool. They haven't found a solution for this issue.

For now, can you try if you can sucessfully install ad Intelligence on another computer?

Thanks for your patience.

Richard

posted Wed, Aug 19 2009 09:29AM

by GregB

Joined: Aug 19 2009

Points: 160 | Posts: 1

Suggested by Lewis Malloy

I had the same problem and the same error from the looks of it. I reinstalled but did not unistall the Ad Intelligence and than was able to connect and finish the process. So in simple steps:

Step 1: Installed according to installation guide provided.

Step 2: Reboot as required, after reboot received error message.

Step 3: Went back to the setup file and double click to start the installation again. After that the connection window opened and connected with the advertising.microsoft.com/bla bla bla site and I received the window to continue with the update.

I hope this works for someone else like it did for me.

Gregory

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