Hello Pat,

I will be glad to assist with this issue. 

 Please Answer the following:

1. Are you using the adCenter Desktop Tool?

2. Are you import and export from the adCenter User Interface?

3. Are there any errors that come up when you are trying to copy over ad groups?

Thank you

adCenter Support Rep 

1. I was use adCenter Desktop. But it often show internal error when i upload my campaign.

2. Now, I am import my campaigns by import campaign link in my account via excel file.

3. It has many errors when i use adCenter Desktop and very Slowly upload.

I think the adCenter Desktop doesn't make for people who upload a big campaing,
if you upload a small campaing 10-20 adgroups, it is OK. But if you upload a Big campaings 300-500 adgroups, it often show internal error.

Hello pat2346,

Please Contact Support so we can look into this issue for you.

United States:
Telephone:  (800) 518-5689 6:00am-18:00pm PST seven days a week
Easy Assist Remote Desktop Assistance:  (866) 783-1045
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

United Kingdom:
Telephone:  0800 633 5915 08:00 – 18:00 (UK) Monday – Sunday
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Canada Support:
Telephone: (800) 985-4671 6:00am-18:00pm PST seven days a week
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Singapore Support:
Telephone: (800) 518-5689 9:00 am – 11:00 am SST Monday through Friday
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Thank you,

adCenter Support Rep