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posted Thu, Mar 11 2010 11:14AM

by Oren To

Joined: Mar 11 2010

Points: 160 | Posts: 1

Hi friends.

I've been running a Bing campaign for a few weeks now. This morning I woke up to the fact that I can no longer log into my campaign which was running smoothly. No explanation as to why or what to do about it.

Who do I turn to in order to correct the current situation?

Cheers

Oren

This post has 0 verified answers | 4 Replies | 4 Followers

posted Thu, Mar 11 2010 12:13PM

by Paul K. - SUP

Joined: Nov 20 2009

Points: 72,240 | Posts: 947

Hello Oren To,

If you are unable to log in to your account. My suggestion would be for you to Contact Support.

United States:
Telephone: (800) 518-5689 6:00am-18:00pm PST
Easy Assist Remote Desktop Assistance: (866) 783-1045
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

United Kingdom:
Telephone: 0800 633 5915 08:00 – 18:00
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Canada Support:
Telephone: (800) 985-4671 6:00am-18:00pm PST
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Singapore Support:
Telephone: (800) 518-5689 9:00 am – 11:00 am SST
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Thank you,
Microsoft Advertising Support

posted Thu, Mar 11 2010 03:26PM

by shayne54

Joined: Mar 09 2010

Points: 205 | Posts: 3

What were you promoting?

posted Fri, Mar 12 2010 09:29PM

by darkshadow0001

Joined: Feb 24 2010

Points: 475 | Posts: 4

I seem to be having the same problem. Or at least, I can't find the login screen anymore so I can log in to view my stats. If ads don't get clicks, are they automatically removed?

posted Sun, Mar 14 2010 05:46PM

by Paul K. - SUP

Joined: Nov 20 2009

Points: 72,240 | Posts: 947

Hello darkshadow001,

Your ads will not be automatically removed, you will need to login to your account to find out why your ads are not serving.

Please visit: adcenter.microsoft.com

You may also need to contact support:

United States:
Telephone: (800) 518-5689 6:00am-18:00pm PST
Easy Assist Remote Desktop Assistance: (866) 783-1045
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

United Kingdom:
Telephone: 0800 633 5915 08:00 – 18:00
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Canada Support:
Telephone: (800) 985-4671 6:00am-18:00pm PST
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Singapore Support:
Telephone: (800) 518-5689 9:00 am – 11:00 am SST
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Thank you,
Microsoft Advertising Support

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