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account is active, payment method active, ad is approved, keywords active?

posted Tue, Feb 02 2010 01:34AM

by ronaldostepovers

Joined: Feb 01 2010

Points: 420 | Posts: 4

hello,

i can log into my account and everything is active and approved and i even changed all keywords bids to "update keywords for best position" and it even showed me that all my keywords would appear in the "1.0" position.

but so far nothing, no money has been spent from a £300 a month budget, no clicks.

please can someone tell me am i doing something wrong, is there an adcentre rep who can help, is it wise to post account numbers here?

thanks

This post has 0 verified answers | 2 Replies | 3 Followers

posted Tue, Feb 02 2010 05:49AM

by Meditonzine

Joined: Jun 05 2009

Points: 380 | Posts: 6

Suggested by Meditonzine

Did you receive any email or message that your Ads/Kw were rejected? Are you using a specific targetting?

Try this: https://support.adcenter.microsoft.com/default.aspx?productkey=adcenterss&mkt=en-uk

The ywill even help you reach your advertising goals :)!

posted Tue, Feb 02 2010 07:52AM

by AdCenter.Rep2

Joined: Nov 20 2009

Points: 14,270 | Posts: 195

Hello ronaldostepovers,

Optimizing campaigns FAQ

How can I improve my campaign's performance?

There are several actions you can take to improve the performance of your campaigns.

Write effective ads. Make sure you write multiple ads that address your customers and emphasize what sets your product apart from competing products. For more information, see About writing effective ads.
Optimize your landing pages. Landing pages should be straightforward and directly relevant to the search keywords that lead to them. For more information, see About landing page quality.
Choose relevant keywords. Use keywords that are appropriate for your campaign and match your customers' interests. For more information, see About keyword quality and optimization.

How is ad position determined?

The position of your ad on a webpage is determined by the amount you bid for keywords, your ad's relevance, and the ad's click-through-rate. For more information, see About ad position

How do I increase impressions, click-through rate, and conversions?

To improve these performance measurements, improve your ad's position, relevance, and landing page. For more information, see About improving campaign performance.

If you would like Contact Support so we can look into your account.Without details of the account i cannot give you an accurate answer of why you arent spending any of your monthly budget.

United States:
Telephone: (800) 518-5689 6:00am-18:00pm PST
Easy Assist Remote Desktop Assistance: (866) 783-1045
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

United Kingdom:
Telephone: 0800 633 5915 08:00 – 18:00
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Canada Support:
Telephone: (800) 985-4671 6:00am-18:00pm PST
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Singapore Support:
Telephone: (800) 518-5689 9:00 am – 11:00 am SST
Email: https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&ct=eformts

Thank you,
Microsoft Advertising Support

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