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Error: User is not in the Active State

posted Tue, Jan 26 2010 01:49PM
by heatherskat
Level 2: Participant
 Joined: Jan 26 2010
Points: 155  |  Posts: 2

I just installed Ad Intelligence for Excel 2007 and I have an adCenter User name. Whenever I try to log in via excel, I get "User is not in the Active state." <-- how can I rectify this?

Did this answer solve your issue?  Yes - No Answered (Verified) Verified Answer

posted Wed, Jan 27 2010 06:07AM
by Paul K. - SUP
Level 5: Champion
 Joined: Nov 20 2009
Points: 72,240  |  Posts: 947
Verified by Chris Norred

Hello Heatherskat,

I am glad all is well. Please feel free if you have anymore questions to reply or start a new thread on the forums.

Anyone will be glad to try and assist you as quickly as possible.

Thank you,
MS Advertising Support

Answered (Verified) This post has 1 verified answer | 2 Replies | 2 Followers

    posted Tue, Jan 26 2010 01:56PM
    by heatherskat
    Level 2: Participant
     Joined: Jan 26 2010
    Points: 155  |  Posts: 2

    Nevermind -- helps if I read my email and actually activate my account --- all is well now, please ignore my blonde moment....

    posted Wed, Jan 27 2010 06:07AM
    by Paul K. - SUP
    Level 5: Champion
     Joined: Nov 20 2009
    Points: 72,240  |  Posts: 947
    Verified by Chris Norred

    Hello Heatherskat,

    I am glad all is well. Please feel free if you have anymore questions to reply or start a new thread on the forums.

    Anyone will be glad to try and assist you as quickly as possible.

    Thank you,
    MS Advertising Support

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