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AdCenter ads not on Bing?

posted Fri, Jun 26 2009 08:51AM
by LeoM
Level 2: Participant
 Joined: Jun 26 2009
Points: 315  |  Posts: 3

I just set up an AdCenter account.  However, I noticed that Bing is not showing any ads. I'm not talking about just my ads... there are no ads at all for any of the keywords I tried (cars, gifts, credit cards, etc).

I tried logged in, logged out, clearing my cache, from my Mac, from my PC, you name it... ads are just not there.

 

 

Not Answered This post has 0 verified answers | 5 Replies | 2 Followers

    posted Fri, Jun 26 2009 09:08AM
    by puppa
    Level 4: Star
     Joined: May 27 2009
    Points: 6,495  |  Posts: 76

    I tried your keywords (cars, gifts, credit crds). Bing displays search results with ads on top, bottom, and right side, a total of 11 ads per page.

     

    puppa

    posted Fri, Jun 26 2009 09:23AM
    by LeoM
    Level 2: Participant
     Joined: Jun 26 2009
    Points: 315  |  Posts: 3

    Ok, maybe Bing doesn't like Westport, CT :)

     

    Thanks for replying!

    posted Mon, Jul 06 2009 10:00PM
    by CathyM
    Level 1: Member
     Joined: Jul 07 2009
    Points: 50  |  Posts: 1

    I have the same problem. I have not been able to see adcenter ads on bing.com since bing went live. I contacted adCenter support. They had me clear cookies, try different browsers, try different computers, use anonymous proxy - nothing worked.

    I discovered tonight that I can see the ads when I log in from a different isp. My home isp that does not show the ads is Verizon FIOS.  I can log in through Verizon broadband and see ads. It's driving me crazy because I need to be able to see the ads from my main computer.

     

    posted Tue, Jul 07 2009 02:47PM
    by BrianH - MSFT
    Level 5: Champion
     Joined: Mar 12 2008
    Points: 21,660  |  Posts: 276

    Hi All,

    If you are experiencing zero ads when you are searching for common terms such as the examples provided, please contact support immediatly to have it reported.

    @LeoM

    If you have a ticket number of your interaction with support can you please post or send it to me and I will also have that investigated as well.

    @CathyM

    I will have this issue you are describing sent to the team for review. This seems very unusual and must be investigated immediatly.

    Thank you all,

    Brian H - MSFT

    posted Wed, Jul 08 2009 07:14AM
    by LeoM
    Level 2: Participant
     Joined: Jun 26 2009
    Points: 315  |  Posts: 3

    Thanks Brian:

    AdCenter ads do appear when searching Bing from my home.  But they still do not appear when searching from my office.

    (this is ANY AdCenter ads, not just ours)

    I don't plan to submit a ticket because the issue seems much larger than my little office in Westport, CT.  And, it's not an inconvenience for me personally.

    Good luck getting the issue resolved and thanks for responding in the post.

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