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Hello BBQ Games and funkyj4ever,
We are aware payments are showing as undeliverable within the pubCenter UI for most of our international developers; this is unfortunately an error within the UI. If your account has been processed successfully for payment, you should see this reflected in your selected payout method by Friday, February 3, 2012. If after this time, you do not see the payout come through to you, please contact psupport@microsoft.com with your account number to determine if there are additional items needed to validate your payment methods.
It is our goal to provide you with clear guidance and information as we work to enhance our platform. We appreciate your feedback on how we can work together to create a positive, sustainable monetization experience.
Thank you and we apologize for any inconvenience this may have caused.
Ricky Poole - Web Support Specialist
Twitter: Follow adCenter
I totally understand as I have the same problem and have had to pay other team members out of my own pocket. Whilst I'm not waiting for as much as you are, I still find it frustrating.
However, do calm down a bit as going off on one isn't going to get the issue solved any quicker. Just know that you are not alone in this.
Mark
funkyj4everSo you also didn't get paid in december? while they said everything was fine?
Pretty much so, but there is no point in going off on one about it.
Hello funkyj4ever,
I have opened up a ticket with our support team to investigate this. As soon as I hear back from our support team, I will follow-up with this thread.
Thank you for your patience,
Ricky :-)