adCenter billing: payment methods and what to do if your credit card is declined

As a follow up to yesterday's post about adCenter billing thresholds and the monthly billing date, here's more on billing. adCenter customers frequently have questions about payment methods and credit card declines, so here's a Q & A overview of this information. Please note that this information is also available in adCenter Help (specifically, the About using credit cards and About billing topics).

What payment methods are available?

adCenter accepts Visa, MasterCard and American Express credit cards. If you have feedback on other forms of payment you'd like to see, let us know in this forum thread.

What about prepay, direct debit, or bank transfers?

adCenter currently does not offer prepay options, and we do not accept bank transfers or direct debit as forms of payment.

What should an advertiser do if their credit card is declined?

If the credit card you entered for your account is declined three or more times, your account status is changed to Credit Hold. To remove your account from Credit Hold status, try using a different credit card. If using a different credit card does not remove the Credit Hold status, please contact adCenter Support for more information.

Do you have other questions or comments about adCenter Billing? Please let us know in the forum. You can also check out the Billing Flash tutorial on the adExcellence web site.