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I can’t believe that over 9 years have passed since I first begin my relationship with Atlas—way back before MyReports, Media Codes, Engagement Mapping, or Universal Action Tags.
During my career with Atlas, I’ve had the luxury of crossing paths with hundreds of the most talented people in our industry. I’ve had the honor of teaching them about new Atlas products and features, as well as sharing my excitement about innovations being made that would enhance efficiency and effectiveness.
Today, I am so very proud to be involved in another Atlas innovation: Client Center.
You see back then, very few options existed for learning new technologies. Now, in a world of blogging, social media, increasingly smarter search engines, and free information about topics as specific as “how to soothe an irate pygmy marmoset,” autonomous adults have proven to be self-driven, independent learners. The way people learn today highlights several basic principles in adult learning theory, which gave us an idea: create a system that allows for learning what you want, when you want.
We’re launching a newly revamped Client Center today:
· All new library of training videos—all kept under 3 minutes to help you gather relevant information quickly.
· Role-based training, which offers a curriculum based on your job description.
· The ‘smart’ guided search options means that you don’t have to be a query genius to find what you are looking for.
· Solution resources will dynamically appear to offer resolution steps to the most common tasks.
· The support request page allows for easy submittal and tracking inquires.
· FAQ (as the name suggests) has a listing of the most commonly asked questions and their answers; yet another way to make information available with just a few clicks of a mouse.
For those lovers of learning (like myself), you will enjoy the newly refreshed Client Center. We’ve invested heavily to create a comprehensive learning solution tailored to making learning second nature.
Check out how we’ve modernized our knowledge base and education offering in Client Center.
US: https://advertising.microsoft.com/client-center
Europe & Asia Pacific: https://advertising.microsoft.com/europe/client-center
Thank you,
Tamara Horn
@AtlasAdvertiser | Atlas on Facebook
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