adCenter API Blog for Developers

Sandbox still having issues

posted Fri, Jan 29 2010

We are continuing to work on ongoing Sandbox issues. Currently the CustomerManagement service is not available, which means that the GetAccounts and CustomerSignup methods are not available. If you attempt to make a call to GetAccounts, you will receive "Unauthorized Access".

We hope to have this resolved soon, and apologies for the inconvenience. This only applies to the Sandbox environment, the Production environment is not affected.

Jeff Dillon, API SUpport

Filed under: sandbox upgrade

Comments

Fri, Jan 29 2010 12:44PM

Chris

I'm not sure if it's related, but I also noticed that the reporting wsdl is referencing invalid schema:

by2mtzpwb13.phx.gbl/.../ReportingService.svc
Sun, Jan 31 2010 08:14PM

Kelvin Li

Hi Jeff,

What's ETA on this? Is it in days or weeks? We hope it can be resolved soon because it's blocking the our testing tasks. Thanks.

Best regards
Sun, Jan 31 2010 09:24PM

Jeff Dillon - MSFT

We can supply you with the AccountID's if that would help since GetAccounts is not available. CampaignManagement is working. However, we would still be having issues with CustomerSignUp.

Jeff
Mon, Feb 01 2010 01:38AM

Manfred Schamper

Hi,

besides those internal hostnames in the ReportingService WSDL, there are some more URLs in it, pointing to the live environment.

Best,

Manfred
Mon, Feb 01 2010 11:00PM

Kelvin Li

We do need to run CustomerSignUp() and getAccounts().

Best regards
Thu, Feb 04 2010 01:14AM

Kelvin Li

Looks like it's fixed now. I can call both getAccounts() and customerSignup().

Thanks a lot!
Thu, Feb 04 2010 09:09AM

Jeff Dillon - MSFT

Yes, the update was rolled out last night (2/3). Apologies for the delay.

Jeff Dillon, API Support
Tue, Feb 09 2010 09:32AM

Kelvin Li

Hi Jeff,

The sandbox web UI seems to be very slow and unstable this week. Is there maintenance work going on there?

Thanks.

-Kelvin