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Sandbox+ Environment Down for Upgrade Today Monday 1/18/2010 -

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Sandbox+ Environment Down for Upgrade Today Monday 1/18/2010

posted Mon, Jan 18 2010

The Sandbox+ API testing environment is currently undergoing an upgrade to bring it on par with recent enhancements in our Production environment. It should be back online later tonight. Apologies for the inconvenience.

Jeff Dillon, API Support

Comments

  • Tue, Jan 19 2010 08:29AM
    Chris

    Are there any updates on this? I can't access the sandbox wsdl for reporting.

  • Wed, Jan 20 2010 09:39PM

    It now appears that the Sandbox environment may be down until end of day Friday, 1/22/2010 as the upgrade is taking longer than expected. Thank you for your patience. Keep in mind that you will likely need to update your Sandbox password upon completion of the upgrade.

    Jeff Dillon, API Support

  • Fri, Jan 22 2010 08:36AM
    Jason

    I am able to access the sandbox UI but I am having trouble accessing the campaign management service thru the api.  Is this inline with what you're talking about or this is something else.  Also, what do you mean by having the need to update our Sandbox password.

  • Fri, Jan 22 2010 08:51AM

    Yes, some features are working currently in the Sandbox environment, but the upgrade is continuing. There is password information here:

    community.microsoftadvertising.com/.../upcoming-password-reset-required-for-adcenter-api-sandbox.aspx

    Jeff

  • Sat, Jan 23 2010 11:10AM

    The Sandbox environment is back up now, with password change notifications to go out on Monday 1/25.

    Jeff

  • Mon, Jan 25 2010 11:39AM
    Jason

    I cant no longer access my account thru the api starting sometime around 1:00pm today with "API unauthorized access".  I just want to confirm this is due to the new change taking place with the sandbox environment around that time.  Also, I can't no longer log into the sandbox UI, nor did I receive any email upto this point.  What should I do?

  • Mon, Jan 25 2010 11:47AM

    Yes, as mentioned, password change notifications should go out later today (Monday)

    Jeff

  • Tue, Jan 26 2010 01:24PM

    It seems some users are still having access issues in the Sandbox. We are continuing to investigate, and will post updates here

    Jeff

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