adCenter API Blog for Developers

Resolved: adCenter API Experiencing Intermittent Timeouts

posted Mon, May 18 2009

NOTE: Per Jeff's comment below, these issues are not reported as fixed. Please let us know if you experience issues or have questions. -Chris

We are currently investigating reports that some users are receiving time out errors when connecting to the adCenter API. We are looking into this as a highest priority, and will post more here when we have more information. We apologize for this inconvenience.

Jeff Dillon, API Support

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Comments

Tue, May 19 2009 03:05AM

Alexandr Barshevsky

I'm receiving the error message "HTTP/1.1 500 Internal Server Error", "The creator of this fault did not specify a Reason" when using GetReportStatus and KeywordPerformanceReportRequest.
Tue, May 19 2009 12:34PM

Romy Ramil

Any progress on getting the intermittent timeouts? Unfortunately we're still seeing timeouts for our large accounts. Please keep us posted. thx
Tue, May 19 2009 06:01PM

Prakash

I am also receiving the same error "HTTP/1.1 500 Internal Server Error". I was trying to test it with Sandbox,
Tue, May 19 2009 08:12PM

John Galvin

Is there any update on this issue?
Wed, May 20 2009 11:16AM

Chris Norred - MSFT

Hi all, we should have an update this morning. I'll post the status here on the blog.

Chris
Wed, May 20 2009 11:26AM

Jeff Dillon - MSFT

The timeout issue should now be resolved. Apologies for any inconvenience this may have cause. Do let us know if you see any issues.

Jeff Dillon, API Support