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Duplicate Keywords and Normalization in Microsoft Advertising adCenter -

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Duplicate Keywords and Normalization in Microsoft Advertising adCenter

posted Tue, Jan 10 2012

Have you loaded a list of keywords into adCenter only to find that your output sheet has a list of errors for “duplicate” keywords? If you go through your list and see that the keywords are clearly different, adCenter may not have seen it that way. While the queries “the row boat” and “row boat” appear different to you and me, adCenter views these queries as duplicates due to a process called normalization.

What is Normalization?

Normalization is the process where adCenter ignores certain superfluous words whenever a query is entered into our search engine. This process will filter out “noise words” such as “a”, “is” and “the” in English, and “un”, “est” and “le” in French, to name a few. The words normalized vary by language, and can be found in their entirety here.

To provide one example, the query “How to row boat?” is viewed through adCenter’s normalized lenses as simply “row boat”. Consequently, if you have a large export sheet with a high number of “duplicate keyword” error messages next to them, you don’t have to worry about taking action on this particular error message. The message is simply telling you that the keywords that will match to the query you want them to already exist in your campaign.

How does Normalization benefit you?

The value to the advertiser is threefold: 

  1. Your keywords will match to more queries. Removing the extraneous words and symbols means that your active keywords will match to the normalized queries automatically without you having to worry about loading the instances with punctuation and different filler words.
  2. You will have less keywords to manage. Loading keywords with the different forms of punctuation and filler words would increase your keyword list exponentially and thus be more time consuming to manage.

Normalization is also blind to capitalization. Thus, “Row Boat” and “row boat” are considered the same. However, this process does not affect singular and plural forms of the words. So, “row boat” and “row boats” are viewed as different entities. This is also true for spaces; “row boat” and “rowboat” are two separate keywords that are not normalized. You will want to be sure to include singular and plural forms of your keywords along with different spacing where appropriate in your campaigns for maximum coverage.

Keyword Variation

Example

Normalized Form

Extraneous Words

The row boat

row boat

Punctuation

Row boat!

row boat

Capitalization

Row Boat

row boat

Plural

row boats

row boats (no change)

Spaces

row boat

row boat (no change)

The next time you upload keywords and find duplicate keyword errors on your sheet rest assured that your keywords have uploaded correctly and that adCenter has simply removed all keywords that are considered duplicates for you.

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Comments

  • Thu, Jan 12 2012 06:32PM
    KAY

    Thank you for your article, it is of great help to me.

  • Fri, Jan 13 2012 10:21AM

    This "normalization" has cost our campaigns hundreds of dollars of wasted ad spend. Professional SEMs are capable enough to target the keywords we want to target, and to filter out the one's we don't want.

    We know how to use keyword matching. We learned it in Adwords, where it actually makes sense.

    Please stop forcing us to pay for traffic we know we don't want, as it is only making it harder to justify increased investment in Adcenter. As if we needed any MORE reasons to decrease our Adcenter efforts...

    Learn from Google - they INCREASE transparency and customer choice in keyword matching, while Adcenter goes in the opposite direction.

    Please reverse this, or at least give us the option to switch this horrendous option off.

  • Mon, Jan 16 2012 02:25PM

    Hi Jeremy,

    Thank you for your feedback! I can understand your frustration, normalization is something that we’re working on updating in the platform. Please stay tunned to our blogs for future announcements.

    Have a great day! ;-)

  • Mon, Jan 16 2012 11:04PM

    Great job on shedding light to this matter Andi! I guess it just makes sense to "normalize" keywords, as some website owners really bombard theirs with keywords that seem different but are actually alike. What I want to know though is how relevant this feature can be to bloggers and site owners for this year 2012. Do you have plans of changing this feature? If so, will that affect everyone's page rank or site visitors? Thanks in advance for reading my comment!

  • Tue, Jan 17 2012 04:48AM

    I would have to agree with Jeremy's comments above. Those of us who optimise our campaigns properly know exactly the keywords that get us the most conversions and adjust our bids accordingly for those exact match keywords. Then we find out that that term is being displayed in a different group where we didn't want it. I don't understand how Adcenter says their keyword match types are the same as Adwords when their 'exact match' is not exact match at all. This is very irritating and is making managing the campaign more time consuming not less, this needs to be the same as Adwords as was previously understood.

  • Wed, Jan 25 2012 02:47AM

    Please could you advise if match types make a difference?

    Are keywords normalized only if they are in broad match? (as expansion would be the same for "the row boat" or "row boat".

    Thanks.

  • Thu, Jan 26 2012 10:49AM

    @ Guy Michaels,

    Thank you for your comment and question. We do not have a timeline to share regarding when things may change. It is my hope that you'll find the information in this blog of use for the immediate future. The intent of the post was to address current confusion over the normalization process. We will be sure to keep you posted with any updates and welcome your continued feedback.

  • Thu, Jan 26 2012 10:50AM

    @ LisaB,

    Thank you for your honest feedback. We understand your pain, and are looking for ways to address your concerns. I have shared your and Jeremy’s comments with the appropriate channels. Please do keep the feedback coming – we take it very seriously.

  • Fri, Jan 27 2012 09:16AM

    @Bronwen,

    Thanks for your question.  Your bidded keyword’s match type does not make a difference. Normalization will occur on all match types.

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