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Paid Search Bid Concepts and Strategies (Part I)

posted Tue, Oct 06 2009

Keyword bidding is no easy task. There are several tools and strategies each with their own pros and cons. This is the first in a series of five articles where my colleagues and I will discuss a few bid concepts and bid strategies. We will also address their associated trade-offs to help you choose the best fit for your business.

Before discussing the bid strategies, we will review two key concepts:

1. Key Performance Indicators (KPI) Positional Impact

2. Keyword Level vs. Portfolio Level Analysis

Key Performance Indicators (KPI) Positional Impact

KPIs, such as CPCs, differ across positions. Using Microsoft Advertising Intelligence monetization data, you can see metrics for the average advertiser for the keyword "computers" across the Bing marketplace.

image image

*download Microsoft Advertising Intelligence

Based on the graphs, "computers" tend to have higher volume, bids, and CPCs in better positions, but the slope of each curve differs. In this example, the result is:

· Average position 1 bids ~2.9 times more than position 61

· Average position 1 pays ~2.2 times more than position 6

· Average position 1 gains ~13.5 times more clicks than position 6

If you want to increase volume, positions 1-3 will get you a substantial increase in volume without needing to pay a proportionally equal increase.

Collecting and logging this data via Microsoft Advertising Intelligence and your own testing of keywords can improve your analysis.

Factoring in Conversion Rate2

Knowing the basic search KPIs across positions is usually not enough to make a good bidding decision. We also need to factor in conversion data.

Imagine you bid $1.62 on "computers" with a cost per acquisition (CPA) 3 goal of $25. In this example, your performance report shows:

Position

Clicks

CPC

Spend

Acquisition

CPA

4

208

$1.15

$239.17

8

$29.90

 

You are above your CPA goal at $29.90 CPA and need to improve. Using the charts below as guidance, you can see how conversion rates across positions affect your bidding decision. Unlike the basic search KPIs, you cannot retrieve conversion data from our tools. You will need to collect this data through testing because the conversion rates will be different for your set of keywords.

The charts below illustrate how to analyze this hypothetical problem with different conversion rate scenarios.

Scenario A: Flat Conversion Rate

image image

 

Scenario A uses findings from "An Empirical Study of Search Engine Advertising Effectiveness" which concludes that conversion rates are flat across positions for certain engines. The above charts show that with a flat conversion rate curve, the CPA and CPC curve have the same shape, so CPC acts as a proxy for CPA.

Let's apply a flat conversion rate assumption to our bid problem. Recall your CPA for "computers" is too high. This data indicates that CPC for "computers" falls with position, so you should bid down to lower your position, which will lower your CPC and CPA.

There is strong evidence that support conversion rate being flat across positions. If you assume a flat conversion rate curve, this can simplify bidding for other cases as a number of keywords' CPC tend to fall with position, so CPA falls with position for them too.

Scenario B: Linear Conversion Rate

 

image  

Also, there are articles that suggest you will find a different result for specific groups of keywords. Scenario B is based on a finding from the "The Atlas Rank Report II: How Search Engine Rank Impacts Conversions" article that suggests conversion rate increases with position for low volume keywords. If we apply this assumption to "computers", the CPA for positions 1-3 is within our $25 CPA goal, and so we should consider bidding up to those positions.

Ultimately, I recommend testing your keywords to understand your landscape. Hopefully this helps illustrate how to analyze your data to make a more informed bidding decision.

Next time we will discuss keyword vs. portfolio level analysis.

Footnotes
1. Calculation: Pos1Bid /Pos6Bid
2. Conversion and Acquisition is used interchangeably
3. CPA = Cost/Acquisitions = CPC/Acquisition Rate

Comments

  • Tue, Oct 06 2009 06:04PM
    Rawle

    Could you put this in simpler non IT English?  I sure would like to know what you just explained!

  • Tue, Oct 13 2009 10:07AM
    Bonnie Yu - MSFT

    Thanks for reading the post and providing feedback Rawle!  The post is quite technical – sorry!  The goal is to provide a framework when making bid changes to keywords.  Below is a Cliff Notes version without all the IT English:

    1. Impressions, cost-per-click, and other search key performance indicators differ across positions.  You can figure out how these values change by position using Microsoft Advertising Intelligence.

    For example, we found in the "computers" example that the average advertiser in position 1 received close to 14x more clicks but pays only 2.2x more than position 6. If we are interested in increasing click volume, increasing bids to reach position 1 may be appealing.

    2. Before making bid changes, you also need to consider your conversion data (unless you are focused on straight branding). The two scenarios below can impact your decision to bid up or bid down:

    a. Conversion rate is the same across all the positions

    b. Conversion rate goes up as you reach better positions

    Please see the post for details on how you analyze the "computers" example when you apply the two scenarios.

    You need to test your own keywords, collect data, to see if the scenario applies to you.  This knowledge can help you make better bidding decisions.

    I hope this clarifies the post for you.  Let me know if you have any other questions!

  • Tue, Jan 05 2010 02:02AM
    mod

    Very complicate one. Just lowest your bid is ok.

  • Sun, Jan 31 2010 11:08AM

    Excellent article and not for there faint of heart. Your basically saying that if you bid too high, you will loose money and this is one method for lowering your cost, which may lower conversion, but those conversions will be profitable, whereas the higher conversion rate may not be profitable. i.e. It is better to get 10 conversion and make a profit, then to get 1000 conversions and loose money. Just lowering your bid is too simple. How much do you need to lower it?  If not enough, you will still loose money, if too much, you will loose profitable sales

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