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Bing and adCenter Advertisers – Q & A

posted Tue, Jun 02 2009

Excitement about the launch of Bing is growing, and we’ve heard quite a few questions from folks about the impact of the new decision engine on advertiser campaigns. So, we thought a post with a few FAQs about what you can expect from Bing was in order. Here are a few of the top questions we’ve heard. If you have more questions about your ads in relation to Bing, please let us know in the comments or in the adCenter Advertiser forum. For questions and comments about Bing, please visit the Bing feedback form or the Bing Community site.

Q: What will happen to Live.com?
A: The Live.com URL will redirect to Bing.com for 45 days after launch. After this period it becomes the front door for all Live services including Office Live and Windows Live.

Q. Will there be any new ad units on the SERP aside from adCenter served text ads?

A. At this time, there will be no new ad units on the SERP. Advertisers can continue to buy keywords in the familiar adCenter environment.

Q:  Are you planning to change how advertisers buy keywords to align with the new presentation of results?
A:
Advertisers will continue to buy keywords in the familiar adCenter environment. The new presentation of results will have no impact to the way they purchase keywords.

Q. What are the changes to the algorithm (if any)?

A. We have made numerous improvements to our algorithm, focusing on spelling, freshness of results, and core ranking.  Our algorithm is changing continuously to provide the best results. Although we have a six month release cycle for major updates, our algorithm is refined everyday to improve the relevance of our results and to better address our users’ intent.

Q. Are there fewer ads?  Or will there be an increase in advertising placements (in the top and right rail)?

A. Ad slot availability will not change as compared to Live Search.

Q. How much additional volume will I get from Bing with the new features?

A.  It is difficult to predict additional volume, but, we expect that the Bing outreach campaign will help raise awareness of the problems with search overload today. We think once users try Bing, they will enjoy the experience and hopefully keep coming back, especially when they have decision to make in our key focus areas of shopping, travel, health and local. We certainly hope that leads to an increase in share over time.

Q. What is the inherent benefit to advertisers with this launch?

A.  Advertisers can target relevant and compelling ads to a potentially growing, high quality audience that uses Bing to make decisions, particularly decisions related to shopping, health and travel.

Q. When do mainline ads show?

A. All existing mainline rules apply to SERP results – there are no changes because of Bing.

Q. How will Bing impact where/how my ads show on the SERP? Will ads appear as they did before?  If not, how?

A. Ads will continue to appear in the mainline and right rail just as they did before.

Q. Will I have to change my action tags as a result of the product changes?

A. No, there is no need to change your action tags as a result of Bing.

Comments

  • Thu, Jun 04 2009 06:24AM
    Brenda Bragg

    Hi Carolyn!

    I tried Bing yesterday and I was quite pleased.  I like the clean search home page, and I love the automatic video preview/play when you roll over the video preview photo.  

    I hope the buzz will increase AdWords traffic and conversions.  I'm excited!

    Brenda Bragg

  • Mon, Jun 08 2009 02:13AM
    nick

    Hi, when will be adcenter avaliable in Europe? Right now we must use Yahoo to put our ads on bing. When will it change?

  • Wed, Jun 17 2009 03:26AM

    Hi,

    The Bing looks amazing  and faster than any other search engine.

    It is beta yet, when are you going to release the full fledged version to the Asian Market

    Sheikh Pervez

  • Sun, Jun 21 2009 12:50AM

    Hi, I am just curious on what algorithm Bing is using... I was amazed when I queried "Bing" on Bing.com, and that the result is quite different from what I was expecting - Bing.com will suppose to rank 1. See this post: http://tinyurl.com/nhamb9

  • Tue, Jul 21 2009 09:18AM
    tim

    Hi Carolyn, thanks for your post.  I was wondering if you could help me.  We have been working on a few (desktop) apps that integrate the Bing API.  However, it has recently become apparently that adcenter ads are available only to websites.  Is there anyone that you could recommend talking to about this?  Thank you so much.

  • Tue, Jul 21 2009 03:18PM

    Hi Tim,

    I've sent your info to the PM working on the Search API with Ads pilot. There is no announcement yet as to when the team will be expanding that pilot and adding more developers. You may already know that you can read more about it here: http://www.bing.com/developers  Please watch the blog for information about when it will be expanded. I'll post here and let you konw.

    Chris

  • Wed, Nov 04 2009 12:59PM
    Carol Lynn Jackson

    Hi Carolyn,

    I work for the North Carolina Blue Ridge BBQ & Music Festival, the official state BBQ cook-off championship, as proclaimed by our governor and we are looking for sponsors with new product, specifically IT and wireless companies do well to partner with us.  We are attended by over 25,000 each year, which covers streams of people from all over the western part of our state.

    We have had Verizon and Bank of America and Windstream and are now interested in BING making a debut in our community and exhibiting during the festival set for June 11 & 12, 2010.  Who would I get in touch with at BING to talk about this sort of advertising and community sponsorship?  Thanks so much for any lead you can help me with.

  • Mon, Nov 09 2009 09:08AM

    Hi Carol Lynn,

    Thanks for your interest. I will check with the Bing team and see what I can find out.

    Thanks!

    Carolyn

  • Tue, Nov 10 2009 02:16PM

    Hi Carol Lynn, please contact Aya on the Bing team to find out about Bing sponsorship. Thanks!

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